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In late 2024, Salesforce introduced Agentforce, a platform that allows businesses to easily build and deploy autonomous AI agents to automate business processes using Salesforce tools like Workflows, Apex code, and Flows. These AI agents can connect to enterprise data and take actions across sales, service, marketing, commerce, and other functions.

Today, we’re excited to announce new Salesforce remediation features that help organizations proactively find and revoke high-risk user permissions.

Welcome to Speed Data: Quick Conversations With Cybersecurity Leaders. Like speed dating, our goal is to capture the hearts of CISOs with intriguing, unique insight in a rapid format for security professionals pressed for time.

Gen AI tools increase efficiency, provide insights, and offer recommendations, but with those capabilities comes increased risk.

Public links created by Salesforce users can expose confidential data to anyone on the web, sometimes without the awareness of admins or security teams.

As the market’s leading CRM, Salesforce houses some of your organization’s most valuable data — whether that’s customer and prospect information, contracts, or support cases. Many security teams don’t realize the depth and breadth at which Salesforce acquires and houses information — and how complicated it is to protect it.

Salesforce is often home to your organization's most sensitive data, and while the CRM tool does a lot of the heavy lifting to keep your information secure, companies often forget it’s a shared responsibility to combat cyber threats; in-house security teams and Salesforce admins are also responsible for protecting company data. This includes who has access, how users can access data, and continually monitoring access and activity to data.

Salesforce houses massive amounts of customer data, and protecting that data is at the core of business best practices. With personally identifiable information (PII), personal credit information (PCI), customer lists, and more stored in Salesforce, it’s never been more important to secure and classify your sensitive data.

Brian Krebs recently reported that an alarming number of organizations—including banks and healthcare providers—are leaking sensitive information due to a misconfiguration in Salesforce Communities.

Let’s say your top sales manager leaves your company to join a competitor. You expect they’ll take their relationships with them, but will they take your sales data, too?